Store Policy

Returns

You can return eligible item(s) within 30 days of receiving an order for a refund of the merchandise value. A 15% fee will be applied for all returns. Engraved, custom cut or personalized items are not eligible for returns. 

DETAILS

Delivery fees are non-refundable.

Items non-eligible for returns or exchanges:

  • Monogrammed/personalized items
  • Custom Frames
  • Items damaged through normal wear and tear
  • Original Receipt - Returns with the original receipt will be refunded in the original form of payment.
  • Shipping Fees - Shipping fees are non-refundable.

Online returns are available only for items that were shipped to the United States. 

  • Email: support@theprofessionalartwork.com